DEMANDE D'AIDE PB de telechargement geneatique sur un nouvel ordinateur.

[BESSONNEAU]

Bonjour,
J'ai acheté un nouvel ordinateur. je veux y installer Généatique 2025 prestige avec ma clé USB. mais le téléchargement des données tourne en rond; Que faut-il faire?

 

[stephen41diaz]

To unlock the installation of Généatique 2025 Prestige from your USB key, the easiest way is to run the installation file in administrator mode: right-click on the .exe file on your USB key and choose "Run as administrator".

If the download still stalls, your antivirus or Windows firewall is likely blocking the download of the additional components; temporarily disable your antivirus software during the installation. Finally, ensure you have a stable internet pay leeway toll online connection for license validation, or download the complete, up-to-date installation file directly from your customer account on the official CDIP website rather than using the USB drive.